I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house!
You can not go wrong with this furniture. Good price. Nice color! It does not look cheap like the others. I have received so many compliments. It's very cool and looks great. Will definitely buy other colors!
I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone.
After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Luxury Shaded Chandelier was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Luxury Shaded Chandelier are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
Online photos do not make this furniture justice. These were a 22st birthday gift and probably one of the best gifts I have ever gotten. The Luxury Shaded Chandelier is beautiful, strong, but still smooth. The perfect color in a perfect Luxury Shaded Chandelier. Absolutely beautiful, and the perfect size. You will love this furniture! Especially in the sale price!
I ordered a Luxury Shaded Chandelier and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result!
Nice Luxury Shaded Chandelier with excellent value! I bought several of these in different designs as Christmas gifts and they were very well received! They thought it cost way more than they actually did.
I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it
Heartiest congratulation to you! If you think to buy Astoria Grand Scottdale 9-Light Shaded Classic / Traditional Chandelier as gift to someone. I wish you have a nice experience shopping and get fast shipping.
During that last few months I have purchased a number of items (Luxury Shaded Chandelier) from Wayfair. I have all of the products to be of very good quality, and their Customer Service has been excellent. I was happy with EVERYTHING. Amazing customer service.
I bought this Luxury Shaded Chandelier for a dear friend, I was pleased with the execution of this simple, classic Luxury Shaded Chandelier which is made even more personal with the words entered. I am sure you will love it, and it will be a reminder of our beloved treasure.
I have been impressed with every purchase I've made on wayfair. I don't look for furniture anywhere else now. You just can't beat the quality and prices. This store is a great place if you want quality. Their items are as described. I will buy from them again and again. No problems whatsoever.
No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all.
I have purchased the Luxury Shaded Chandelier from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company
Be careful, These product may out of stock soon! are you searching for Astoria Grand Scottdale 9-Light Shaded Classic / Traditional Chandelier. I wish this is the good times for your shopping on this month.
I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions.
This Astoria Grand Scottdale 9-Light Shaded Classic / Traditional Chandelier is perfect. I ordered it after buying the black in the store. Absolutely love it and get it. Implements in it all the time! Sounds expensive. Best of all, it's priced well below comparable Luxury Shaded Chandelier.
Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.
What a really awesome website. Everything they have comes in an array of colours, sizes, styles. It is truly impressive and very easy to get around the site. Great site to shop for just about anything for your home, pet, garden, etc. Bought a Luxury Shaded Chandelier from them. Excellent service and fast shipping.
My girlfriend has had her eye on this furniture for a long time and her birthday just arrived, so I decided to get it as a gift. She loves it! It's the perfect! It fits everything and fits anywhere. Great Luxury Shaded Chandelier for quality.
I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair!
I am not sure, Now Astoria Grand Scottdale 9-Light Shaded Classic / Traditional Chandelier may have a few pieces in stock! If you decide to buy it Today Please check stock! (It may out of stock, because someone else will buy it.)
Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.
Selection says it all no matter which room were shopping for it always comes back to wayfair. We've bought a Luxury Shaded Chandelier and to many small items to list through Wayfair. The standard shipping or drop delivery for big items it has always gone great that gives me piece of mind not having to worry about lost items. I'll keep shopping through Wayfair because it's easy, safe and the prices are very fair.