I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions.
I love my Toilet and have received countless accolades. furniture is exactly as described online and yet I was amazed how beautiful it really was in person. I would definitely recommend this furniture!
I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job.
I have been watching this Koo Decor Dual-Flush Elongated One-Piece Toilet (Seat Included) for too long before deciding to buy. It is perfect. I bought this Toilet last week and I love it !! I've had compliments I was wearing, right from when I was trying them out at the store! Looks good.
The Quality of Toilet I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly.
Love the design and color. Good quality for the price. I was looking at this Toilet for months and finally happy that I made the purchase! I have many compliments in color! I'm glad I made the decision to buy it ... Ideal for everyday use! Very happy.
I ordered Toilet. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Toilet. It took about a week to deliver. The Toilet came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian.
I almost went with a more expensive brand and I'm glad I did not. I love this Koo Decor Dual-Flush Elongated One-Piece Toilet (Seat Included)! It is the perfect color. Although my shipment took longer to arrive than I expected it was completely worth the wait.
Our Toilet is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Toilet this was by far the best online. When it arrived it really met our needs. Would strongly recommend.
Ordered new Toilet. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Toilet originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.
I bought this Koo Decor Dual-Flush Elongated One-Piece Toilet (Seat Included) as a New Year present for my daughter. It is as described online. Toilet looks good even though I feel it is too expensive. Should come with better packaging for the price.
I order a Toilet on Black Friday from Wayfair. I just got a call from the delivery service located in my city with not only an update it had arrived but could deliver it the next day. Total of two weeks with proper communication from the company and the delivery service. I couldn't ask for a better experience.
These furniture are so nice, now I have it in 1 colors. He is so incredibly versatile and can accompany me to everyone. It's sturdy, luxurious, soft and it definitely seems like I paid more for it. I would recommend it to anyone looking for the perfect 'one and done' Toilet!
I had to order Toilet for my new condo. Searched different sties on the internet and Wayfair had the best price and also the items in stock. Ordered and the products arrived within 7 days. I had bought other items from Wayfair in the past and so far I have not been disappointed.
I bought the Koo Decor Dual-Flush Elongated One-Piece Toilet (Seat Included) and it was just what I was looking for. You can not beat the price of this Toilet. I have the furniture and it looks great. These Toilet are PeRFeCT for me! I'm thinking of getting another color.
I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house!
I bought this furniture for work, and it has been nothing short of perfect. I would highly recommend this hotel to anyone who is in the market for a Toilet. Very well priced, versatile and good looking Toilet!
I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone.
After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Toilet was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Toilet are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
I ordered a Toilet and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result!
I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it
During that last few months I have purchased a number of items (Toilet) from Wayfair. I have all of the products to be of very good quality, and their Customer Service has been excellent. I was happy with EVERYTHING. Amazing customer service.