After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Sputnik Chandelier was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Sputnik Chandelier are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
These Brayden Studio Grier 7 - Light Sputnik Modern Linear LED Chandelier was my first purchase. When I saw it online it really sparked an interest. When I received it I was so excited by the beauty of it. So simple but very personal. I am very impressed with him. It could have done better to fit the elegance of the Sputnik Chandelier.
I ordered a Sputnik Chandelier and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result!
I love this Sputnik Chandelier! The Brayden Studio Grier 7 - Light Sputnik Modern Linear LED Chandelier is nice. This seems much more expensive than it is. I have this as a gift for my girlfriend and she absolutely loves it and I am very happy to see her happy. highly recommended!
I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it
I have always wanted to get a Sputnik Chandelier, but I never found one that met all my criteria. This Sputnik Chandelier is wonderful. The photos do not do it justice. I ordered this online and really wanted to keep this furniture. The color is beautiful. If you ever thought about getting this Sputnik Chandelier, do not think about it ... It's incredible!
During that last few months I have purchased a number of items (Sputnik Chandelier) from Wayfair. I have all of the products to be of very good quality, and their Customer Service has been excellent. I was happy with EVERYTHING. Amazing customer service.
I have been impressed with every purchase I've made on wayfair. I don't look for furniture anywhere else now. You just can't beat the quality and prices. This store is a great place if you want quality. Their items are as described. I will buy from them again and again. No problems whatsoever.
No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all.
I want these Brayden Studio Grier 7 - Light Sputnik Modern Linear LED Chandelier's are every color! The fit is perfect and true to its size. I love this furniture! Perfect for everyone as well as one night. Very good product. Cool The material is too good. I can buy it in another color too.
I have purchased the Sputnik Chandelier from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company
I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions.
Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.
What a really awesome website. Everything they have comes in an array of colours, sizes, styles. It is truly impressive and very easy to get around the site. Great site to shop for just about anything for your home, pet, garden, etc. Bought a Sputnik Chandelier from them. Excellent service and fast shipping.
I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair!
Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.